Refunds

Request a refund

Changed your mind? Within 14 days of purchase you can request a refund in a couple of clicks. We issue it to your original Visa/Mastercard or PayPal, usually within a few business days.

Request a refund

Use the email and order number from your purchase receipt.

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14-day window

Refunds are available while your order is 14 days old or less; we process your request and issue it to your original payment method. Past the window? Contact support - we still read every message.

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Back to your card / PayPal

The refund is issued to the exact method you paid with. Card and PayPal refunds usually settle in a few business days.

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Need a hand?

Can't find your order number, or past the window?

support@apatesecurity.com